Show Systems Programmer

Meow Wolf

https://meowwolf.com/

Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people’s lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

Collaborative Creativity : We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” – supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Location: Santa Fe, NM or Remote. This position is remote/ hybrid-eligible, provided the candidate resides within the following markets: Santa Fe, Denver, Las Vegas, Dallas, Houston, New York, or Los Angeles. This is a temporary, project based role, expected to last until March, 2025

Compensation: The salary range for this position is $84,000 to $120,635 and may vary based upon location and experience.

The Show Systems Programmer is responsible for programming show control and media routing within Meow Wolf’s show systems. Show systems at Meow Wolf consist of QSC Q-SYS cores which are responsible for audio routing and processing, a proprietary Q-SYS plugin called El Jefe which is used for monitoring and control of computers and other elements within the show systems, network video distribution systems, and a show network which is administered by our IT department according to requirements set by the show systems team. A key to success is to create clear and thorough standards together with the Show Systems Architect and ensure that those standards are communicated and upheld throughout the planning of new exhibitions. In addition to creating unique programming for the Q-SYS audio and show control needs of each exhibition, the Show Systems programmer works with internal and external teams to update and refine templates and plugins for Q-SYS, the El Jefe plugin, and the Watchdog monitoring application.

The Show Systems Programmer will coordinate with subject matter experts from each discipline, working to weave together all of the Exhibition’s communication needs and requirements into a unified show system. Strong communication skills and solid experience of show control systems are key for this role. The Show Systems Programmer must also hold a robust understanding of various media delivery systems, network protocols, and communication methods to be able to troubleshoot and drive development. Adaptability and an open-mindedness are essential to align with the ebbs and flows of each technical system’s designs.

Requirements

You will bring cohesive show system structure and order to Meow Wolf exhibitions thereby elevating the guest experience.

How you will do it…

Create and update Q-SYS templates and plugins used to support Meow Wolf exhibitions
Assist in writing, updating, and implementing show control standards across all show system disciplines
Document the commands and protocols used between all of the show systems in an exhibition including lighting, audio, video, special effects, show action equipment, and Platform Services
Document functionality needs of exhibitions during the design process to ensure the programming strategy is aligned with those needs
Step into existing projects to support handover
Troubleshoot and effectively communicate procedures to teams
Be an agent of progress, learning what makes Meow Wolf unique, while introducing your own experiences to create growth and development

To be successful in this role…

You bring a minimum of 5 years of experience as a show control programmer in the themed entertainment industry or experience working for a company that provides show control products or services
You have certifications in Q-SYS and Dante
You hold basic knowledge and experience with immersive group entertainment and/or art curation
You understand other show disciplines including lighting, audio, video, special effects, show action equipment, interactives, etc.
You come with strong knowledge of show control systems and platforms
You have experience configuring network media transport protocols including Q-LAN, Dante, AES-67, SMPTE 2110, MPEG-TS, sACN, Art-NET, and OSC.
You are skilled in effectively conveying information and developing protocols across disciplines
You are open minded to a DIY culture and amenable to the ebbs and flows of Meow Wolf’s show control architecture
You bring patience and perseverance and will be able to serve as a teacher for the teams
You are adept at receiving input and information from multiple parties
You hold excellent interpersonal skills, written and oral communication skills, organizational as well as creative thinking

Essential tools to set you up for success…

You must possess an in-depth knowledge of core platforms and programs as they will be utilized on a daily basis:
- Google Suite
- Microsoft Office
- BlueBeam
You must have a thorough understanding of the following Show control systems, languages, and related equipment, such as:
- QSC Q-SYS
- Arduino
- Teensy
- TouchDesigner
- Max/MSP
- OSC
- Lua
- HTML5
- CSS
- Python
- Java
- JSON

Work environment & physical demands…

This position is based in Santa Fe, NM or Remote and a company laptop will be provided.
This is a full-time position averaging 40 hours a week, Monday to Friday, 9 am to 5 pm MT or 10 am to 6 pm MT – occasionally requiring flexibility to work during evenings or weekends based on business needs.
All employees will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project travel for weeks or months at a time is required for this position.

We will teach you the Meow Wolf way by…

Taking a deep dive into departmental inner workings and reviewing project goals.
Exploring Meow Wolf Origins.
Reviewing Meow Wolf’s purpose and corporate policies and training.

Are you…

Forward thinking and creative in your approach to problem solving with the ability to identify process improvement opportunities?
Experienced in managing processes or projects and driving change through positive influence?
Adept at learning new platforms?
Highly organized with meticulous attention to detail and the ability to prioritize multiple tasks while demonstrating excellent time management?
Able to exhibit professional judgment and decision-making skills?
Self-motivated, self-managing, adaptable to changing needs and taking on new tasks, and receptive to receiving direction?
Patient with yourself and with others, and able to work collaboratively and thoughtfully with fellow human beings?
Able to contribute to the overall happiness and health of the team and help keep the vibe alive?

If you answered ‘ YES’ to all of the above, then what are you waiting for? APPLY MEOW!

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.