Lighting/Projections/Video/LED/Audio Maintenance Technician

Cirque du Soleil Entertainment Group

Lighting/Projection/Video/LED/Audio Maintenance Technician (Day shift) – Hawai’i – Resident Shows Division
Full-Time Position
This position is for a new creation that will be housed in the Outrigger Hotel in Waikiki Hawai’i. The show is planning for a late fall opening with load-in and creation through spring and summer 2024. Please note that there may be exceptional delays in this recruitment process as these positions will be staffed gradually. We thank you for your understanding.
We are looking for a Maintenance Technician to bring support to our technical team. This position will bring support to Lighting/Projection/Video/LED/Audio-departmental equipment, systems or related projects that involve Lighting, Projection and Audio elements. The ideal candidate will have a team player mindset and should have effective communication skills.
The Lighting/Projection/Audio Technician will:
  • Work with technical management, artistic staff and stage management staff to support their needs during rehearsals, trainings and performances;
  • Set up and maintain complex systems consisting of multiple computers, consoles, media servers, LED processors, fixtures, dimmers, projectors, cameras, networks, and other stage related equipment;
  • Develop a thorough knowledge of department equipment specific to the production, to operate and maintain equipment safely;
  • Assist the Technical Director and Production Services in the development and implementation of preventative maintenance routines and inspections;
  • Ensure all departmental designs, equipment, systems, functions, procedures, show tracks, maintenance and inspections logs, special projects, etc. are properly and adequately documented;
  • Assist with inventory by identifying any additional departmental equipment that may be required and communicate with Lead when necessary;
  • Work with technical management to establish and maintain training and backup plans to ensure continuity of performance operations in the event of unexpected failure of a system, component or piece of equipment; Participate in cue track rotation as directed;
  • Lead collaboration efforts for special projects, including the research, purchasing, construction and installation of new show elements, and other projects that may fall within the department’s specialty, as directed; Maintain flexible schedule for such projects;
  • Adhere to and promote all Occupational Safety and Health Administration (OSHA) regulations as they pertain to the safe operation of all elements related to the show; participate in all required health and safety classes and emergency rescue procedure training;
  • Contribute to a safe and positive working environment at all times by adhering to and following all Cirque du Soleil Entertainment Group standards, values, policies and regulations pertaining to safety using equipment and established working methods;
  • Assist other departments when necessary for cross-departmental support;
  • Complete all other job-related duties as assigned.
The ideal candidate will have the following qualifications:
  • At least three years of previous experience operating and maintaining lighting/projection/video/LED/audio systems in a large-scale theatrical or concert production;
  • Ability to troubleshoot and repair electrical systems, including Ethernet and wireless technology (TCIP/IP, UDP, Switches, Firewalls.);
  • Comprehension of basic principles of AC/DC electricity, basic electronics, MIDI, RF and DMX;
  • Strong understanding of digital test equipment for troubleshooting and repairs;
  • Previous experience working with Hardware and software Video Recording, Editing, and Compression; Programming, operating and maintaining industry Media Server Playback systems and using their affiliated hardware and software;
  • Technologies such as DVI, HDMI, Fiber Optics and Computer RAID Systems; Large format digital video projector hardware, setup and calibration;
  • Understanding of LED programming and troubleshooting. Previous experience with Novastar processing software;
  • Previous experience with camera setup, operation and programming to include controlling multi system PTZ cameras;
  • Ability to do Special Events Integration;
  • Working knowledge of MS Office (Word, Excel, and Outlook), Final Cut Pro X, Premier, After Effects, Motion, or other industry standard editing packages;
  • Working knowledge of lighting / projection specific software and systems such as GrandMA 3, ETC Paradigm, Vectorworks, Lightwright, Moving Light Assistant, Pangolin Beyond, Madrix, Capture, Zactrack, Pandora’s Box an asset;
  • Working maintenance and operational knowledge of various types of moving lights, LED static lights, LED walls, projectors, and atmospherics required
  • Working knowledge of Vectorworks an asset;
  • Ability to operate or train to operate various lifts and heavy equipment like forklifts;
  • ETCP Certification an asset;
  • Fluent in English, both written and spoken;
  • Interpersonal skills to deal effectively with all business contacts;
  • Professional appearance and demeanor;
  • Availability to work varied shifts, including weekends and holidays;
  • Ability to obtain OSHA 10 course completion card;
  • Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
  • Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.
The hourly rate for this position is $36 USD/hour.
This rate is location-specific and compensation in other geographies may vary.
** Please note: This position is required to be on-site in Hawai’i. There will be no relocation assistance provided for this position.**
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.