Technical Assistant


We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 350 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA. Our Montreal, Paris, New York, and Singapour studios are always on the hunt for curious and inspired people. Find your niche on our team of passionate employees!YOUR MISSION


As a Technical Assistant at Moment Factory, you will work closely with the content production team, which includes Motion/3D artists, production coordinators, and various technical teams. You will interact with other departments to develop, structure, and optimize technical data related to content production, while working simultaneously with multiple teams to produce incredible projects. This is an exciting and challenging position with continuous learning opportunities in a fast-paced visual effects and multimedia environment.


Support the Content Data Operations team:
Assist the Content Data Operations Specialist in responding to requests from the production coordinators regarding storage systems (performance, space, permissions, synchronization) ;
Use or develop data management tools and remove superfluous data;
Propose solutions to the IT team to ensure that artists synchronize data between their desktop computers and primary and mobile storage systems;
Assist in monitoring data synchronization between primary and mobile storage systems during on-site installations with IT system administrators;
Assist in the management of file sharing portals (MediaShuttle);
Assist with project archiving procedures under the supervision of the Lead Multimedia Archivist.
Assist in monitoring data flows to and from cloud rendering solutions in tandem with the Content Technical Directors.

Support the Content technical leadership team:
Provide technical support and solutions to the production team;
Assist in the management of material received by the artists, identify rendering problems and propose solutions;
Assist in the prioritization of renderings in collaboration with the production team and other content technical directors;
Provide estimated render times to the producers and content team;
Convert video into the required formats according to the technology chosen for multimedia delivery.

Support the Pipeline technical management team:
Assist in the creation of production software, tools, and solutions related to the various disciplines involved in making a pipeline of visual effects projects for multimedia installations;
Write documentation on the tools and codes developed;
Write the PYTHON / MEL scripts required for the various departmental tools.
Assist in supporting and maintaining the content team’s daily ticket management;
Attend TD pipeline team meetings and data operations meetings to assist with weekly prioritization;
Perform any other related tasks in connection with the Content team’s technical support.


College diploma in multimedia integration, post-production, or other related field;
Minimum of 2 years experience in the visual effects industry;
Good knowledge of After Effects and Cinema 4D, an asset;
General knowledge of Maya, Nuke, an asset;
Knowledge of Javascript/Python and MEL programming languages, an asset;
Desire to develop knowledge and progress in visual effects and multimedia;
Functional professional mastery of French and English, both oral and written.

In-depth knowledge of the multimedia sector;
Responsible, good organizational and time management skills;
Exceptional resourcefulness and attention to detail;
Passionate, self-starter;
Collaborative spirit and strong teamwork skills;
Ability to work both independently and as part of a team;
Good communication skills;
Analytical and problem solving skills.

Frequent work outside of regular office hours.

If you think this position is for you, we invite you to apply now. We will not be able to follow up with each candidate, so we will only contact the selected individuals.
Thank you for considering a career at Moment Factory. We are looking forward to meeting you!

Job Type: Full-time