Visitor Experience Associate

Guest Experience Associate – Infinity Museum Las Vegas

Infinity Museum is Las Vegas’ newest, boldest, and most visually breathtaking immersive art attraction. Our environment blends art, light, sound, and cutting-edge technology to transform every visit into a moment of awe—and the perfect photo opportunity.

We do more than create stunning installations; we create memories that stay with people long after they leave. Each room is a fully designed multi-sensory world meant to inspire curiosity, spark creativity, and bring joy to visitors of all ages.

Since launching our first location in Canada in 2019, Infinity Museum has grown into a global social-media sensation and a must-visit destination for families, creators, and explorers from around the world. And now, we’re opening our most visually striking and photogenic venue yet—right here in Las Vegas.

If you thrive in creative environments, love interacting with people, and want to be part of a fast-growing attraction from day one, we’d love to meet you.

Instagram: @infinitymuseum

What You’ll DoFront Desk & Ticketing

• Warmly welcome guests and assist with entry questions, exhibit information, and safety guidelines
• Scan and verify tickets, including handling VIP entries
• Complete ticket and merchandise transactions accurately
• Help maintain a smooth flow of guests through lobby and entry areas
• Monitor props and exhibition elements to ensure they remain intact and functional
• Provide clear explanations of the interactive experience and featured artists
• Maintain a clean, organized, and inviting environment
• Assist with emergencies or incidents and notify management as needed
• Handle guest locker usage and storage logistics
• Perform additional tasks assigned by management

Exhibit Room Attendant

• Circulate through rooms to ensure guest safety and smooth movement through the space
• Offer friendly support and guidance to visitors
• Check that visual mapping, projections, props, and room features are working correctly
• Report issues with content, equipment, or facilities to the manager on duty
• Replace or adjust damaged items as needed
• Perform restroom tidy-ups and supply refills to maintain cleanliness and good scent control
• Monitor temperature and scent levels in each zone
• Collect lost items and deliver them to the gift shop
• Support the one-way route guidelines and prevent incidents
• Pick up any trash or debris found throughout the exhibit

Gift Shop Associate

• Process purchases and assist guests with product questions and gift options
• Restock shelves and maintain attractive product displays
• Manage inventory counts, back-of-house storage, and supply levels
• Conduct quarterly inventory checks
• Keep the retail area clean, organized, and visually appealing
• Manage cash handling and bank drops
• Oversee lost-and-found items from the exhibit

What Makes You a Great Fit

• Friendly, guest-focused, and comfortable speaking with visitors
• Strong communicator with a positive attitude
• Able to learn ticketing and point-of-sale systems
• Calm and effective in high-traffic environments
• Adaptable and ready to take initiative in a fast-paced setting
• Interest in art, immersive experiences, or photography is a plus
• Flexible availability—including evenings, weekends, and holidays
• Must be 18+ at the time of hire

Bonus Skills (Not Required)

• Previous experience in retail, museums, attractions, theaters, theme parks, or other guest-focused venues
• Experience using point-of-sale systems
• Ability to speak multiple languages (Spanish preferred)

Work Conditions

Environment:
Indoor, immersive setting with loud audio, dim lighting, strobe effects, fog machines, and some small or enclosed spaces.

Physical Requirements:

• Able to move around or change positions frequently
• Lift or move items up to 20 lbs
• Follow all company and OSHA safety requirements

Schedule

Flexible scheduling that may include weekdays, evenings, weekends, and holidays.